Break the Scam Spell
The Agentic AI Workforce that Prevents and Resolves Scams and Fraud in Real Time.
Attackers launching sophisticated scams and fraud attacks, fueled by AI
Charm fights back with AI Agents that combine fraud prevention expertise with deep understanding of human psychology
“Charm blew my mind. The way the AI agent guides our team and helps customers break the scam spell is something we simply couldn’t have achieved before.”
VP Fraud, Tier-1 North American Bank
Meet Charm
Charm’s AI Agents combine the expertise of fraud professionals and behavioral scientists, powered by our proprietary HVE™ AI Model for Human Vulnerabilities and Exploit Techniques. Charm works alongside fraud and financial crime teams.
Fraud Investigation Agent
An AI fraud expert that supports fraud analysts and investigators by connecting signals across alerts, cases, and customer interactions; interpreting human intent and behavioral psychology; and guiding faster, higher-confidence decisions across prevention, investigation, and resolution.
Fraud Frontline Agent
An AI fraud advisor working alongside customer-facing teams and channels - including contact centers, branches, wealth, support, and beyond - delivering real-time insights and guidance during high-risk interactions. It helps teams identify deception and manipulation, ask the right questions, intervene safely, and resolve fraud and scam scenarios in the moment.
Fraud Intelligence Agent
An adversary-facing AI agent that operates beyond the organization’s perimeter, engaging scam and fraud infrastructure, impersonators, mule networks, and attacker assets to collect intelligence, uncover patterns, disrupt operations, and continuously enrich institutional defenses through Charm’s HoneyBot network.
30%
Loss Reduction
Targeting human-centric fraud
80%
Less Manual Triage
Agents handle the Level-1 noise
24/7
Real-Time Intervention
Protecting customers without friction
Agentic AI Workforce for Prevention, Intervention & Resolution
Investigation & Triage
AI-powered investigation that connects signals across your existing tools and workflows, surfaces critical context, summarizes cases in seconds, and guides the next best action with confidence.
Human Context & Guidance
Psychology-driven intelligence powered by Charm’s Human Vulnerabilities and Exploits (HVE™) model, analyzing intent, deception, and manipulation in real time - delivering precise insights and guidance to support effective interaction and intervention.
Resolution & Reporting
Faster, higher-quality resolution with end-to-end case documentation, clear decision rationale, and executive-ready insights that drive continuous improvement, accountability, and learning.
True Scam Tales
What Experts Are Saying...
“Fraud prevention has come a long way, but the rise of generative AI has fundamentally reshaped the threat landscape - giving fraudsters a strategic edge over financial institutions and their customers. Charm is uniquely positioned to turn the tide, using AI-driven solutions to help financial institutions protect their customers from scams and social engineering.”
Tomer Barel
President of Melio and Former Senior Executive at Meta and PayPal
“As a former financial crime regulator, I’ve witnessed firsthand how regulatory landscapes across key markets - including the US, UK, Europe, Singapore, and Australia - are shifting to hold financial institutions more accountable for protecting their customers. These institutions are facing mounting pressure to safeguard customers from scams, making proactive solutions like Charm not just timely, but essential.”
Shlomit Wagman
Chief Compliance Officer at Rapyd and former Financial Crime Regulator
“Scams have rapidly become one of the most pressing challenges for banks, fintechs, and payment providers to overcome. With their customers falling prey to fraudsters employing increasingly sophisticated tactics, the industry urgently requires smarter, more adaptive solutions. At this critical time, Charm is crucial in providing AI-driven capabilities that help financial institutions and payment providers stay ahead of such threats and better protect their customers.”
Rupert Keeley
Former CEO of PayPal Europe, and Visa Group President
“AI-driven scams and social engineering fraud that preys on human vulnerabilities have escalated into a trillion-dollar problem, demanding a fundamental shift in fraud prevention. Charm Security’s approach empowers organizations to protect their customers and navigate evolving regulatory expectations. With the founders’ deep cybersecurity expertise and credentials in the fintech and AI domains, Charm is well-positioned to make a meaningful impact in fraud prevention.”
Rakefet Russak Aminoach
Managing Partner at Team8 and former CEO of Bank Leumi
“There is a meaningful realization that scams are different - not an identity verification issue, nor can they be stopped with traditional transaction-level fraud prevention tools. They are far more sophisticated, exploiting human vulnerabilities through deception and manipulation. Financial institutions need to rethink their approach and move to proactive scam prevention like Charm which helps institutions understand scam tactics, detect psychological risk signals, and intervene before the damage is done.”
Vicky Bindra
Former Executive at FIS, Citi, Visa, and Mastercard
Restore safety with a touch of Charm
Watch how our AI Agents prevent fraud in real time and empower your team.