NMPI2026
National Member Protection Initiative
Protecting Credit Union Members Nationwide
Scams, impersonation, and human-centric fraud are rising fast - increasingly targeting credit union members, impacting millions of lives and causing billions of dollars in financial harm.
The National Member Protection Initiative (NMPI) brings together forward-looking credit unions to lead a proactive approach to member protection, combining education, real-time support, and modern AI-powered tools to help members stay safe.
Launching during National Consumer Protection Week 2026, led by the U.S. Federal Trade Commission, NMPI will spotlight a select group of up to 10 credit unions demonstrating leadership in protecting members from scams and fraud.
Participating credit unions will be publicly recognized as leaders in consumer protection while gaining access to tools and education designed to proactively protect members in an increasingly complex fraud landscape.
What Participating Credit Unions Receive
Member Protection Tools (3 months, no cost)
Access to Charm’s AI-powered member protection capabilities:
- Scam and fraud verification (texts, emails, links, calls)
- Real-time guidance for members
- Victim support and recovery assistance
Member Education & Awareness Assets
- Co-branded educational materials
- Content aligned with National Consumer Protection Week
- Best-practice guidance on modern scams and manipulation
Recognition & Visibility
- Public recognition as an NMPI founding participant
- Inclusion in NMPI announcements and communications
- Optional participation in case studies or thought leadership
Who Should Participate
NMPI is designed for credit unions of all sizes that:
Prioritize member trust and safety
Want to move from reactive response to proactive protection
Are willing to lead and share learnings with the credit union community
Restore safety with a touch of Charm
Schedule a demo to learn how you can prevent scams before they happen.
Interested in participating and learning more?
Complete the short form below or contact us at NMPI@CharmSecurity.com